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    © Civica 2017.
    All Rights Reserved

    Privacy and data protection

    Information about what we do with any information you send us through our website.

    Information which you send to Durham County Council through this website, either by email or through electronic forms, will be treated as follows:

    1. We will keep information no longer than we reasonably believe is necessary.
    2. We will use information only for the purpose for which you sent it.
    3. We may use information for statistical analysis but in such a way that your identity will not be involved.

    You will not receive unsolicited paper or electronic mail from us as a result of using an electronic form unless we explicitly ask for and get your permission. We will not pass on your email address or any of your personal details to other organisations unless explicitly stated.

    If any forms need further consent from you, this will be explicitly asked for, and explained, as part of the submission process.

    Unless stated otherwise (for example that you are viewing information over a secure connection) information transmitted over the internet is not secure and we cannot accept responsibility for misuse of information intercepted in this way.

    All emails and any associated attachments received by Durham County Council will be electronically intercepted and examined for viruses etc. This is purely routine and any delay will be kept to a minimum.

    Durham County Council is the registered data controller (registration number Z1808275). To understand how your personal information is processed you may need to refer to any personal communications you have received, check any privacy notices we have provided or contact us directly to ask about your personal circumstances. In most cases, your first point of contact will be the service that has collected your personal data. For further information on the Data Protection Act and the Council's responsibilities under it please consult the Information Commissioner's Office (ICO).

    Cookies

    Cookies are files which can be stored on your computer when you visit a website. These files contain information about the web pages you look at so that the next time you visit the site it can be customised to meet your needs. At the moment, we do not use cookies on our website. If we decide to use them in the future, we will include full details in our Internet Privacy Statement/Data Protection Statement and they will not be associated with any personal information.